How we collect, use, and protect your information.

Effective Date: February 25, 2026

We value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, forms, chat, phone, and messaging services.

1. Information We Collect

Contact details you submit (name, email, phone, address, project details)
Lead and form submissions from our website and landing pages
Communication data (messages, call logs, emails, SMS/MMS interactions)
Site usage data via analytics tools (page views, device/browser info, referral source)

2. How We Use Your Information

To respond to inquiries, schedule inspections, and deliver estimates
To provide services you've requested, including project updates
To send appointment reminders, service notifications, and customer support messages
To improve site performance and understand which pages are most helpful
To send relevant updates or offers (with your consent); you can opt out at any time

3. Sharing

We do not sell your personal information.
We may share data with service providers that help us operate (hosting, analytics, CRM, communications platforms, email). They must protect it and use it only for our business needs.
If legally required, we may disclose information to comply with law enforcement or legal process.

4. Text Messaging & Mobile Information (A2P/10DLC Privacy Disclosure)

If you opt in to receive SMS/MMS from us, we may send messages related to:

Appointment scheduling and reminders
Estimates, project updates, and service notifications
Customer support
Promotional offers (only if separately opted in)

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.
Information may be shared with service providers who help us deliver messages (communications platforms, customer support tools), but only for our business operations.

Consent: You only receive SMS/MMS if you provide express consent (e.g., via checkbox, keyword, or written request).
Opt-out: Reply STOP to cancel SMS/MMS at any time.
Help: Reply HELP for assistance, or contact info@maverickexteriorskc.com.
Costs: Message and data rates may apply. Message frequency varies.

5. Data Retention & Security

We retain information as needed to provide services and meet legal obligations.
We use reasonable safeguards to protect data in transit and at rest.

6. Your Choices

You can request updates or deletion of your contact info by emailing info@maverickexteriorskc.com.
You can opt out of marketing emails via the unsubscribe link.
You can opt out of SMS by replying STOP at any time.

7. Contact

For privacy questions or requests, contact: info@maverickexteriorskc.com or call (913) 268-6052.